The TrominoCARE system automates the day-to-day activities of medical information call centers. It possesses a single, feature-rich database that supports overall life cycle management of Medical Information Call Center (MICC) operations.
The TrominoCARE solution is designed to handle multiple types of calls related to medical inquiry, product quality complaints, and adverse events.
TrominoCARE is a responsive software that adapts to devices such as mobile phones, tablets and desktops alike. The web-based application can be accessed from any device.
TrominoCARE is a scalable cloud-based (SaaS) solution designed to handle multiple clients while maintaining strict confidentiality for personnel involved in client call operations.
MICC and MICC Mobile can be set up to instantly generate reports for regulatory compliance as per multiple standards. E2B R3 Compliance: ICH, FDA, EMA, PMDA and 21 CFR 11, HIPAA compliance